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What is the Innovation Exchange?         What is the Innovation Exchange's purpose? Who is it for?
Why do you call these "Innovative Practices"?         How is the Innovation Exchange run and maintained?
What is AQIP?         How can I be sure the "Innovative Practices" posted are accurate and honest?
What can I learn about an "Innovative Practice" posted on the Innovation Exchange?         How can I be sure the Innovative practices posted are really in use at actual colleges and universities?
What do I do if I get no response from the contact person listed?         How can I become a writer and post an "Innovative Practice" that our institution has developed?
Where else can I learn about innovation in higher education?         Do I need permission, from AQIP or from anyone else, to adopt or adapt one of these "Innovative Practices"?
Who can post an "Innovative Practice" on the Innovation Exchange? Who should register as a contributor or writer?         Can an institution NOT participating in AQIP post an "Innovative Practice"?



What is the Innovation Exchange?
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The Innovation Exchange is a website providing direct, free, open access to a growing encyclopedia of Innovative Practices in contemporary higher education. Its direct URL is http://www.HigherEducationInnovation.org/InnovationExchange/.

Visitors to the Innovation Exchange website can read, print, all Innovative Practices freely, and email selected practices to colleagues. Visitors can also rate (once) the value of each Innovative Practice listed and comment on it. After a practice has been rated three or more times, its average rating will appear in searches, as will the collected comments contributed by visitors.

All contents of the Innovation Exchange will be indexed by Google and other search engines, so World-Wide-Web Internet searches will find specific practices listed.


What is the Innovation Exchange's purpose? Who is it for?
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The Innovation Exchange is designed to help colleges and universities searching to find or benchmark "best practices" they can adopt, and to find the people who can assist them in doing so. It provides a resource directory of the best ideas for running a higher education organization, gathered from cutting-edge, innovative, effective, and efficient colleges and universities.

It is also designed to serve the institutions that came up with the "innovative practices" listed, giving them publicity and recognition for their accomplishments and the opportunity to help others who might want to follow their example and adapt their innovations.


Why do you call these "Innovative Practices"?
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We call these pioneering approaches "Innovative Practices" because we are confident that higher education institutions with differing missions, stakeholders, programs, and traditions will find each practice either directly applicable to their objectives and challenges or stimulating enough to cause them to think anew. We could call them "best practices" (since most represent the most advanced tactics yet created by higher educators), but we have avoided that term because, in an accrediting context, a "best practice" is often misconstrued as a requirement, a prescriptive must that all institutions must adopt to remain accredited. Similarly we considered modestly naming them "useful practices" (because they are useful), but decided on "Innovative Practices" because they illuminate the road to more effective higher education as exemplified by the innovative thinking practiced by cutting-edge institutions. Individual organizations can choose to adopt, adapt, or ignore each practice, as they wish. The road an institution takes (or fails to take) may lead it to improve (or worsen) its performance, but it will have no direct or immediate effect on its accreditation status.

How is the Innovation Exchange run and maintained?
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Higher Education Innovation moderates the Innovation Exchange, inspecting what each institution writes about a practice before publishing it and asking for modification if a description sounds like advertising or contains too much hype.

Each institution is responsible for updating the Innovative Practices it has published. Updating is appropriate if the contact person changes, if the institution discovers a practice was less (or more) useful than it thought, or if an institution begins to amass solid data on the performance of a Innovative Practice.

Higher Education Innovation works diligently to publicize the existence of this resource with brochures, press releases, emails, etc. We want to focus a lot of attention on it, because it represents the strengths and accomplishments of contemporary higher education, and the institutions who did this work deserve credit for all they have accomplished.


What is AQIP?
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AQIP, or the Academic Quality Improvement Program, is an accrediting program of the Higher Learning Commission of the North Central Association of Colleges and Schools. AQIP blends continuous quality improvement principles with accrediation requirements and processes. Learn more about AQIP by visiting its website at www.AQIP.org.

The Academic Quality Program's mission obligates it to help its participating quality-focused colleges and universities share the successful innovations, initiatives, and improvements that they have developed with the higher education community, nationally and internationally. The achievements of AQIP institutions committed to continuous improvement represent the best of the best in higher education, and sharing these Innovative Practices celebrates the outstanding colleges and universities responsible for them while stimulating overall improvement in the quality of higher education.


Do I need permission, from Higher Education Innovation or from anyone else, to adopt or adapt one of these "Innovative Practices"?
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Using one of these practices requires no formal permission, either from Higher Education Innovation or from the institution that developed it. However, most of these institutions stand willing and able to help you if you call on them, and doing so may help ensure a successful transplant. Higher Education Innovation appreciates your evaluating the value of the practices you examine and making thoughtful comments about them for others to read.

How can I be sure the Innovative practices posted are really in use at actual colleges and universities?
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These are not merely "good ideas" for improvement, but actual improvements that have been implemented and validated by observers or reviewers from outside the institution.

The Systems Appraisal Feedback Report prepared for each AQIP institution every four years identifies practices that the Appraisal team believes represents strengths (SS or S) of the institution. From these, AQIP asks each institution to select at least one (and up to three) to describe in detail as Innovative Practices. Similarly, AQIP Quality Checkup visits may identify other outstanding practices, and AQIP then asks each institution to write these up for the Innovation Exchange. Institutions that have had innovations cited by Baldrige Quality program reviews, ISO reviews, or other external review processes may also nominate these as Innovative Practice.

Thus, every Innovative Practice described here was first recognized by a review team consisting of experts in quality management, working as part of the Academic Quality Improvement Program or another quality review process. Each institution identified was then invited to supply details of its Innovative Practice that would assist others in appreciating the practice and determining whether adopting or adapting it to a different college or university makes sense.

These are what Higher Education Innovation posts on its website and encourages educators across the country to read. The processes leading to their publication ensures they are accurate reports of institutional strengths. In addition, Higher Education Innovation strives to make those who influence public policy aware that these practices testify to the strength and vitality of US higher education. Higher Education Innovation works to publicize the Innovation Exchange and its contents.


How can I enlarge the text, which is small and difficult to read?
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Use the "View" command in your browser's toolbar to change or zoom the text size that your browser displays. On many browsers, pressing <+> (while holding down the COMMAND, or CONTROL, or APPLE key) will increase the size of displayed text.


What do I do if I get no response from the contact person listed?
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Using one of these practices requires no formal permission, either from Higher Education Innovation or from the institution that developed it. However, most of these institutions stand willing and able to help you if you call on them, and doing so may help ensure a successful transplant. And Higher Education Innovation does appreciate your evaluating the value of the practices you examine and making useful comments about them for others to read. (If the person listed is unavailable, ask for the director of the institution's quality improvement program.)

What can I learn about an "Innovative Practice" posted on the Innovation Exchange?
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When an institution posts a Innovative Practice on the Innovation Exchange, it must answer ten standard questions. The questions are designed to help facilitate searches of the website (e.g., people can search for practices that respond to "remedial programs" or "developmental" if those words appear anywhere in the description), so Higher Education Innovation must make sure one or another of the responses includes the keywords that are likely to be used in searches.


Who can register as a writer and post an "Innovative Practice" that our institution has developed?
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Any representative of a higher education institution may post Innovative Practices on the Innovation Exchange. Authorized representatives of colleges and universities participating in the Academic Quality Improvement Program are invited specifically to post Innovative Practices on the Innovation Exchange, but we also welcome contributions from colleges and universities NOT participating in AQIP.

If you register as a contributor to the Innovation Exchange, you can describe any Innovative Practice that an organization external to your institution identified as exemplary. To do so, the Innovation Exchange must first approve your status as a "writer" on the Innovation Exchange, so you need to specify, when you register, which external organization identified the Innovative Practice(s) that you wish to describe and post, and when this happened.

Under the category "Samples," you can study the specific questions you must answer in posting an Innovative Practice, and look at a sample Innovative Practice described to model the length and specificity the Innovation Exchange wants to see in published descriptions.

You should realize that the practices you describe will generate intense interest, and that you may well get calls from other educators asking you to consult with them as they work to adopt or adapt your practice to their institution. How you respond to such calls is your business; you don't need to get Higher Education Innovation's approval to provide help free or charge for it, but we would like you to share the influence these practices ultimately have. You can do so by returning to the Innovation Exchange and updating the Innovative Practice that you posted.


Can an institution NOT participating in AQIP post an "Innovative Practice"?
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Yes, the Innovation Exchange seeks insitutions of all types, regardless of what programs they may participate in. To become a contributor, log in to www.HigherEducationInnovation.org/InnovationExchange/ and follow the directions. From this point, navigation is easy.

I'm registed and approved as a "writer". What do I do now to post my contributions?
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Now that you have an official USERNAME and PASSWORD, log in to www.HIgherEducationInnovation.org/InnovationExchange/admin/ and follow the directions. From this point, navigation is easy.